Why is my withdrawal pending or delayed?

If your Pin up, withdrawal is pending or delayed, usually it means the payment is still being checked or processed.

Most common reasons and what to do:

1. Account verification not finished

   • Make sure your profile is fully filled.
   • Upload required ID and payment proofs in your account.
   • Wait for confirmation email/SMS.

2. Payment method issue

   • Use the same method you used for deposit when possible.
   • Check if your bank/mobile wallet allows gambling/casino transactions.
   • Confirm card or wallet details are correct.

3. Technical or queue delay

   • Withdrawals can take some hours or up to a few working days depending on method.
   • Check the “Transactions” or “Cashier” section for status.

If it’s delayed longer than the usual time shown on the site, contact support via live chat or email with your withdrawal ID for a faster check.

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