What support channels are available?

Pin up, offers several ways to contact support so you can choose what is easiest for you:

Live chat:
- Open the Pin up, website or casino app.
- Tap the chat icon (usually at the bottom corner).
- Type your question and wait for a support agent to reply.
Email support:
- Go to the “Support” or “Contact Us” section.
- Copy the official support email address.
- Send your problem details, username, and screenshots if needed.
FAQ / Help Centre:
- Check the FAQ section for quick answers about deposits, withdrawals, and casino bonuses.

Tip: Use live chat for urgent issues (like payment or login). For detailed problems, email is better so you have everything in writing.